Firety Terms and Conditions (Business Users)

Last updated: 29 January 2026

These Terms and Conditions (the Terms) govern access to and use of Firety’s software-as-a-service platform and related services (the Services). The Services are provided by:

Mariano Pardo Limited (company registration number C 98382)
Address: Burmarrad Road, Level 2, The Fort Hardrocks Business Park, Naxxar, NXR 6345, Malta
TIN: 970655802
VAT: MT28107412
Email: info@firety.com
(“Firety”, “we”, “us”, “our”).

By creating an Account, clicking to accept, purchasing a subscription, or using the Services, you agree to these Terms.

1. Business Users only

1.1 B2B only. The Services are offered only for use in a business, trade, craft, or profession. You represent and warrant that you are using the Services in a business capacity.

1.2 No consumer offering. We do not offer the Services to consumers. If you are a consumer, do not use the Services. If, despite the above, you are legally considered a consumer under applicable law, mandatory consumer protections may apply and nothing in these Terms is intended to exclude or limit any rights you cannot legally waive.

1.3 Authority. If you use the Services on behalf of an entity, you represent and warrant that you have authority to bind that entity to these Terms.

1.4 Verification. We may request information to verify your eligibility to use the Services as a business user. We may suspend or terminate access if we cannot reasonably verify eligibility.

2. Definitions

In these Terms:

• Account means the account you create to access the Services.
• Add-on means a paid recurring bundle or add-on that increases limits or features, as described on the Pricing Page, in-product, or at checkout.
• Agreement means, collectively, these Terms, any Order, and any documents incorporated by reference (including the Pricing Page, AUP, Privacy Policy, and DPA (if applicable)).
• AUP means our Acceptable Use Policy, available at: https://firety.com/legal/acceptable-use
• Confidential Information has the meaning in Section 15.
• Credits means internal usage units used to measure consumption of certain features (including AI-related and other metered features), as described in the Services and on the Pricing Page.
• Customer Content means any content you (or your users) submit to, store in, process through, or generate using the Services, including specifications, configurations, prompts, inputs, outputs, and any code you upload (if/when supported).
• Deployment means an MCP server runtime or similar deployed workload we provision or operate on your behalf (including where implemented as a worker).
• Free Plan means the free tier of the Services, if available.
• MCP means Model Context Protocol.
• Order means an order placed via our checkout (including via Stripe) or any other ordering process we provide, including for subscriptions, Add-ons, and enterprise purchases.
• Pricing Page means our pricing and plan description page(s), including any in-product pricing pages, as updated from time to time.
• Pro Plan means our paid standard plan, currently marketed as “Pro,” as described on the Pricing Page.
• Request means an HTTP request received by a Deployment (including, for example, OPTIONS, GET, POST, and other HTTP methods), as counted by our systems.
• Subscription Term means the period for which you have paid for a subscription (monthly or annual, as applicable).
• Usage means consumption measured by Requests, Credits, or other limits described on the Pricing Page (for example, number of active Deployments), whether included in your plan or billed as overage.
• Workspace means the logical workspace, project, or similar environment within the Services linked to your Account.

3. The Services

3.1 What Firety provides. Firety provides a platform to help you build, deploy, and operate MCP servers and related tooling. We may provide features such as project configuration, deployment workflows, optional UI layers, logs, metrics, and related developer tools.

3.2 Hosting and infrastructure. We host and operate Deployments using third-party infrastructure, including Cloudflare Workers for Platforms or other providers. The Services depend on third-party networks and systems and may be affected by their availability and limitations.

3.3 Support. Support is provided by email only on a best-effort basis. We do not guarantee response times or resolution times unless we agree in writing in a separate enterprise agreement.

3.4 No SLA. The Services are provided on an “as available” basis. We do not provide any service level agreement (SLA) unless we agree in writing in a separate enterprise agreement.

3.5 Updates and changes to the Services. We may modify, update, add, or remove features of the Services at any time. We may also introduce beta or experimental features, which may be subject to additional limitations or changes.

4. Account registration and security

4.1 Accurate information. You must provide accurate and complete information when creating an Account and keep it updated.

4.2 Credentials and access. You are responsible for all activity under your Account, including actions taken by anyone you authorize.

4.3 Security. You must safeguard your credentials and access tokens and notify us promptly if you suspect unauthorized access.

4.4 Traffic and endpoint responsibility. You are responsible for securing your Deployments and endpoints, including authentication, authorization, and protecting secrets. If your Deployment is publicly accessible, you are responsible for the Usage and traffic it receives.

5. Customer Content and permissions

5.1 Your content. As between you and Firety, you retain ownership of Customer Content. You are responsible for Customer Content and for ensuring you have all rights, permissions, and lawful basis required to submit and process Customer Content through the Services.

5.2 License to operate. You grant Firety a worldwide, non-exclusive, royalty-free license to host, reproduce, process, transmit, display, execute, and otherwise use Customer Content solely to:

• provide, operate, maintain, and support the Services;

• measure Usage and bill amounts due;

• prevent or address security, fraud, or abuse; and

• comply with law and enforce the Agreement.

  5.3 Feedback. If you provide suggestions, feedback, or ideas, you grant Firety a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.

  5.4 Alleged infringement and takedown. If we receive a notice or otherwise reasonably believe that Customer Content or a Deployment infringes third-party rights (including intellectual property rights) or violates law or the Agreement, we may remove, disable access to, or suspend the relevant Customer Content or Deployment. Where reasonably practicable (and unless prohibited by law or we believe doing so could increase risk or harm), we will notify you and provide you with an opportunity to address the issue.

  5.5 Service telemetry and aggregated data. We may generate and use technical logs, diagnostics, abuse signals, and other service telemetry to operate, secure, and improve the Services, including to produce aggregated and/or de-identified statistics. Such data will not be intended to identify you, your end users, or Customer Content.

6. Acceptable use, prohibited data, and compliance

6.1 AUP applies. You must comply with the AUP, which forms part of the Agreement.

6.2 Illegal and harmful activity prohibited. You may not use the Services for unlawful, infringing, fraudulent, or harmful activity, including attempting to gain unauthorized access to systems, distributing malware, phishing, spamming, or interfering with the integrity or performance of the Services or third-party systems.

6.3 Special category and sensitive data prohibited. You must not submit, store, or process through the Services any:

• special categories of personal data (for example, health data, biometric data for identification, or data revealing racial or ethnic origin, political opinions, religious beliefs, trade union membership, sex life, or sexual orientation), or

• similarly sensitive data,
  including where an AI prompt or AI output contains such data,
  unless we have explicitly agreed in writing (for example, under an enterprise agreement and an applicable DPA) and you have implemented appropriate safeguards and lawful bases.

  6.4 Regulated uses. You are responsible for ensuring your use complies with all laws and regulations applicable to your business and your Deployments. You must not use the Services in a manner that requires Firety to obtain licenses or regulatory approvals unless we have agreed in writing.

  6.5 Third-party credentials. If you connect third-party services (for example, APIs) through your MCP, you are responsible for credentials, tokens, permissions, compliance obligations, and third-party fees.

  6.6 Sanctions and export compliance. You must not use the Services in violation of applicable sanctions, export control, and trade compliance laws and regulations. You represent and warrant that neither you nor your users are prohibited parties under such laws, and you will not permit access to or use of the Services by prohibited parties or for prohibited end uses.

7. Plans, Orders, and billing

7.1 Plans. We offer plans including the Free Plan and the Pro Plan, as described on the Pricing Page. We may also offer enterprise plans through a “Contact us” process, which may be governed by a separate agreement.

7.2 Included allowances and plan limits. Included Usage allowances, plan limits, and feature descriptions are set out on the Pricing Page and/or within the Services, unless otherwise stated in an Order. The Pricing Page is incorporated by reference.

7.3 Monthly resets. Usage allowances (including Requests and Credits) reset monthly, even if you subscribe annually. Annual subscribers pay the subscription fee annually, but allowances reset each month during the annual Subscription Term.

7.4 Payment processor. Payments are processed through Stripe or another payment processor we designate. You authorize us (and our payment processors) to charge your selected payment method for:

• subscription fees;

• Add-ons;

• overage charges (if enabled); and

• applicable taxes,
  in accordance with the Agreement.

  7.5 When charges occur.

• Subscriptions: charged in advance, at the start of the monthly or annual Subscription Term, and then on each anniversary date until cancelled.

• Add-ons: charged as described at checkout and then renew on the same cadence stated at checkout (typically monthly or annually).

• Overages (if enabled): calculated and billed monthly in arrears, including for annual subscribers, at the rates shown on the Pricing Page and/or in-product.

  7.6 No refunds. Fees are non-refundable and non-creditable, except where required by law.

  7.7 Failed payments. If a payment fails or is reversed, we may suspend or limit the Services until payment is successfully processed.

  7.8 Suspension does not relieve payment obligations. Suspension or limitation of the Services does not relieve you of your obligation to pay amounts due under the Agreement.

  7.9 Chargebacks and disputes. If you initiate a chargeback without first contacting us to attempt resolution, we may suspend your Account and Deployments. This does not limit your right to dispute charges in good faith.

  7.10 Late payments (invoicing). If we invoice you (for example under an enterprise arrangement), amounts not paid when due may accrue interest at the lower of (a) 1.5% per month, or (b) the maximum rate permitted by law, from the due date until paid.

  7.11 Collection costs. You will reimburse Firety for reasonable costs incurred to collect overdue amounts, including reasonable legal fees and collection agency fees, to the extent permitted by law.

8. Currency, taxes, and VAT

8.1 Currencies and price display. We may display prices in different currencies (including EUR and USD) based on location signals (which may include IP-based geolocation). The final currency and total amount you will pay are shown before you complete checkout, and the amounts shown at checkout and on invoices control.

8.2 Currency changes. If you request a change of billing currency, we may accommodate this for future billing periods only. Changes are not retroactive.

8.3 VAT and taxes. Prices shown at checkout are intended to include VAT where applicable, unless stated otherwise. VAT (or other applicable sales taxes) may be charged, not charged, or reverse-charged depending on your billing location and tax information (including VAT ID). Any tax treatment and tax amounts will be shown at checkout and on invoices. If taxes are not included, they will be added at checkout or shown on the invoice.

8.4 Your responsibility. You are responsible for providing accurate tax information and for any taxes, duties, or charges imposed by authorities that are not collected by us.

9. Usage measurement, overages, and hard stops

9.1 Requests. A Request is each HTTP request received by a Deployment we operate on your behalf, including OPTIONS, GET, POST, and other HTTP methods.

9.2 Credits and metered actions. Credits are internal usage units. Different actions may consume different numbers of Credits, and we may introduce new actions and new Credit consumption rules over time. Current Credit costs are shown on the Pricing Page and/or within the Services.

9.3 No overages by default; hard stop on included limits. Unless you have explicitly enabled overage billing, once you reach an included limit, we may implement a hard stop for the applicable metered resource until the next monthly reset. A hard stop may include, for example:

• rejecting additional Requests to affected Deployments;

• pausing or deprovisioning Deployments that exceed plan limits; and/or

• disabling creation of new Deployments or other resource increases.

  9.4 Opt-in overages and monthly cap. If you enable overage billing, you must set a monthly overage cap (a maximum amount you authorize us to charge for overages during a monthly period). You authorize us to charge overage fees at the rates described on the Pricing Page and/or in-product.

  9.5 Cap reached; hard stop. If you reach your monthly overage cap, we will implement a hard stop for further overage usage until the next monthly reset unless you increase the cap.

  9.6 Our records control. We measure Usage using our systems and records (including where based on third-party infrastructure telemetry). Our records are controlling for billing purposes, absent manifest error.

  9.7 Billing and usage disputes. You must notify us of any billing or Usage dispute within 30 days after the charge appears on your invoice or payment method statement, otherwise you waive the dispute to the maximum extent permitted by law.

10. Changes to pricing, plans, limits, and Credit costs

10.1 Changes effective next billing cycle. We may change pricing, plan features, included allowances, limits, and Credit costs by updating the Pricing Page and/or the Services. Unless required for legal, security, or abuse-prevention reasons, changes will take effect at the start of your next billing cycle after the change is posted.

10.2 Immediate changes for protection. We may implement immediate changes where reasonably necessary to comply with law, address security issues or suspected abuse, prevent material harm, or correct a clear error.

10.3 Free Plan changes. The Free Plan may be changed, limited, suspended, or discontinued at any time.

11. Changes to these Terms

11.1 We may update these Terms. We may update these Terms from time to time by posting an updated version at https://firety.com/legal/terms and updating the “Last updated” date.

11.2 Notice of material changes. If we make material changes, we will take reasonable steps to notify you, such as by email to the address associated with your Account and/or by in-product notice.

11.3 When changes take effect.

• For customers with a paid subscription, changes generally take effect at the start of your next Subscription Term after the notice (or after the updated Terms are posted), unless we must apply changes sooner for legal, security, or abuse-prevention reasons.

• For Free Plan users, changes may take effect immediately upon posting.

  11.4 If you disagree. If you do not agree to updated Terms, you must stop using the Services and you may cancel your subscription before the changes take effect. Continued use of the Services after the effective date means you accept the updated Terms.

12. Cancellation, downgrades, and termination

12.1 Cancellation by you. You may cancel your paid subscription at any time through your account settings (if available) or by contacting us. Cancellation takes effect at the end of the then-current Subscription Term.

12.2 Downgrade to Free Plan. After cancellation, your Account will generally move to the Free Plan (if available) at the end of the paid Subscription Term, unless you delete your Account. We may restrict or deprovision resources to comply with Free Plan limits.

12.3 Account deletion. If you delete your Account, we will deprovision Deployments and delete or anonymize Customer Content in accordance with our Privacy Policy, DPA (if applicable), and retention practices.

12.4 Termination or suspension by us. We may suspend or terminate immediately if:

• you breach the Agreement or the AUP;

• you fail to pay amounts due;

• your use poses a security risk;

• we are required to do so by law; or

• your use creates material risk or harm to Firety or others.

  12.5 No refunds on termination for breach. If we suspend or terminate due to your breach, you are not entitled to any refund, except where required by law.

13. Data retention, logs, and export

13.1 Operational logs. We may retain operational logs and related telemetry for up to 90 days, unless a longer period is required by law or to resolve disputes, or a shorter period applies under our Privacy Policy or DPA.

13.2 Export tools may be limited. We may provide export or retrieval tools depending on plan and feature availability, but we do not guarantee any specific export functionality. You are responsible for maintaining your own backups of Customer Content and any information you require.

13.3 Post-termination access window (if applicable). If your Account is terminated (and not simply moved to the Free Plan), we may, where practical, provide a limited window of time (for example up to 30 days) to retrieve certain Customer Content, unless prohibited by law, security risk, or where termination is due to your breach. We do not guarantee that any export will be available.

14. Privacy, data protection, and DPA

14.1 Privacy Policy. Our Privacy Policy is available at:
https://firety.com/legal/privacy

14.2 DPA. Where we process personal data on your behalf as a processor, our DPA applies:
https://firety.com/legal/dpa

14.3 Your compliance. You are responsible for determining whether your use involves personal data and for ensuring you have appropriate rights, notices, and lawful bases for processing, including for any personal data included in prompts, inputs, outputs, logs, or requests.

15. Confidentiality

15.1 Confidential Information. “Confidential Information” means any non-public information disclosed by one party to the other that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Customer Content is your Confidential Information. The Services (including non-public features and documentation) are our Confidential Information.

15.2 Obligations. Each party will:

• use the other party’s Confidential Information only to perform or receive the Services under the Agreement;

• protect the other party’s Confidential Information using reasonable safeguards (at least the same level used to protect its own confidential information of similar sensitivity); and

• not disclose the other party’s Confidential Information to third parties except as permitted below.

  15.3 Permitted disclosures. A party may disclose Confidential Information to its employees, contractors, affiliates, and professional advisers who have a need to know and who are bound by confidentiality obligations at least as protective as this Section.

  15.4 Exclusions. Confidential Information does not include information that the receiving party can demonstrate:

• is or becomes public through no fault of the receiving party;

• was lawfully known by the receiving party before receiving it from the disclosing party;

• is independently developed without use of the disclosing party’s Confidential Information; or

• is rightfully received from a third party without breach of confidentiality.

  15.5 Compelled disclosure. A party may disclose Confidential Information if required by law, regulation, or valid legal process, provided it gives prompt notice (where legally permitted) and reasonably cooperates with efforts to limit disclosure.

  15.6 Duration. These confidentiality obligations apply during the Subscription Term and for three (3) years after termination, except that obligations for trade secrets continue for as long as they remain trade secrets under applicable law.

16. Third-party services and dependencies

16.1 Third-party providers. The Services depend on third-party services and infrastructure (for example Cloudflare, Stripe, MongoDB Atlas, DigitalOcean, and optional third-party AI providers). We may change or add providers from time to time.

16.2 Third-party terms. Your use of third-party services may be subject to their terms. Firety is not responsible for third-party products, services, outages, or acts or omissions.

17. Intellectual property and permitted use

17.1 Our IP. Firety (and its licensors) own all rights, title, and interest in and to the Services, including software, documentation, templates, workflows, and branding, except for Customer Content.

17.2 License to you. During the Subscription Term, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your business purposes in accordance with the Agreement.

17.3 Restrictions. You may not:

• copy, modify, or create derivative works of the Services except as permitted by law;
• reverse engineer or attempt to extract source code except to the extent permitted by law;
• resell, rent, or lease the Services as a standalone service unless expressly permitted in writing; or
• interfere with or bypass usage limits or access controls.

18. Disclaimers

18.1 As-is. The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement.

18.2 AI outputs and automation. The Services may include AI-assisted or automated features. Outputs may be inaccurate, incomplete, or inappropriate. You are responsible for reviewing and validating outputs before relying on them. Firety does not provide legal, financial, medical, or other professional advice.

18.3 No guarantee of availability. We do not warrant uninterrupted availability, error-free operation, or that Deployments will meet your requirements.

18.4 Security. No system is 100% secure. You are responsible for implementing appropriate security controls for your use case.

19. Limitation of liability

19.1 No indirect damages. To the maximum extent permitted by law, Firety will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, business interruption, loss of data, or loss of use, arising out of or related to the Services or the Agreement, even if we have been advised of the possibility.

19.2 Liability cap. To the maximum extent permitted by law, Firety’s total aggregate liability arising out of or relating to the Services or the Agreement will not exceed:

• for paid plans: the greater of (a) the fees actually paid by you to Firety for the Services in the three (3) months immediately preceding the event giving rise to the claim, or (b) EUR 500 (or the equivalent in your billing currency as reasonably determined by us); and

• for the Free Plan: EUR 100 (or the equivalent in your billing currency as reasonably determined by us).

  19.3 Exceptions. Nothing in these Terms limits liability that cannot be limited under applicable law (for example, liability for fraud or fraudulent misrepresentation).

  19.4 Time limit for claims. To the maximum extent permitted by law, any claim arising out of or related to the Agreement must be brought within one (1) year after the cause of action arises.

20. Indemnity

20.1 Your indemnity. You will defend, indemnify, and hold harmless Firety, its directors, officers, employees, and contractors from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or relating to:

• Customer Content (including any allegation that it infringes rights or violates law);

• your Deployments, MCP tools, configurations, prompts, workflows, or endpoints;

• your use of third-party services or APIs; and

• your breach of the Agreement or the AUP.

  20.2 Control. We may participate in the defense at our own expense. You will not settle any claim in a way that imposes obligations on Firety without our prior written consent.

21. Suspension and enforcement

21.1 Enforcement. We may investigate suspected breaches and take appropriate action, including suspension, termination, removal of content, rate limiting, or reporting to authorities, as permitted by law.

21.2 No monitoring obligation. We are not obligated to monitor Customer Content, Deployments, or traffic, but we may do so to operate the Services, prevent abuse, or comply with law.

22. Notices

22.1 To you. We may provide notices to you by email to the address associated with your Account, by in-product notification, or by posting notices within the Services or on our website.

22.2 To us. You may contact us at info@firety.com. For legal notices, send email to info@firety.com with the subject line “Legal Notice.”

23. Governing law and jurisdiction

23.1 Governing law. The Agreement is governed by the laws of Malta, without regard to conflict of laws principles.

23.2 Courts. The courts of Malta will have exclusive jurisdiction over any dispute arising out of or relating to the Agreement, except where prohibited by applicable law.

24. Miscellaneous

24.1 Entire agreement. The Agreement is the entire agreement between you and Firety regarding the Services and supersedes all prior agreements or communications on the subject.

24.2 Order of precedence. If there is a conflict, the following order applies (highest first):

1. an enterprise agreement signed by Firety and you;
2. the DPA (for data protection matters);
3. the Order (for commercial terms such as price, billing cadence, plan selection, and Add-ons);
4. these Terms;
5. the AUP; and
6. the Pricing Page.

If there is a conflict between an Order and these Terms regarding commercial terms, the Order controls.

24.3 Assignment. You may not assign the Agreement without our prior written consent. We may assign the Agreement to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets.

24.4 Severability. If any provision is held unenforceable, the remainder will remain in effect.

24.5 Waiver. Failure to enforce a provision is not a waiver.

24.6 No partnership. Nothing in the Agreement creates a partnership, joint venture, or employment relationship.

24.7 Force majeure. Neither party is liable for delay or failure to perform due to events beyond reasonable control, including third-party outages and internet failures.

25. Survival

The following Sections (and any other provisions that by their nature should survive) survive termination or expiration of the Agreement: 5 (Customer Content and permissions), 6 (Acceptable use, prohibited data, and compliance), 7 (billing obligations accrued), 8 (taxes), 9.7 (disputes window), 13 (retention and export), 15 (Confidentiality), 17 (Intellectual property), 18 (Disclaimers), 19 (Limitation of liability), 20 (Indemnity), 23 (Governing law and jurisdiction), 24 (Miscellaneous), and 25 (Survival).